Care co-ordination
CareFlow Connect is a secure and mobile clinical communications and collaboration system designed to facilitate faster and safer care co-ordination for clinical teams within a hospital and across a care community. It provides encrypted mobile and web-based messaging within and between teams and directly between individuals.
Connect optimises key clinical workflows through a range of features which are configurable depending on an organisation’s needs. It fully integrates with electronic patient records, shared care and social care systems, providing a full view of the communication history and a robust audit trail. It changes the way clinicians, care workers and teams work, freeing up time to care, increasing job satisfaction and improving patient outcomes.
Key features at a glance
• Integrates with EPR, shared care and social care systems.
• Communications carried out in patient context and assimilated into the patient record.
• Designed to support and optimise clinical workflows.
• Complies with healthcare information and security standards.
• Uses leading edge technologies - cloud hosted, managed, scalable and resilient.
• Replaces pagers, paper lists, phone calls, texts, personal apps and emails.
Case study:
Barnsley Hospital’s Maternity team use CareFlow Connect to support safeguarding
In July 2021, CareFlow Connect, a secure and mobile clinical communications and collaboration system designed to facilitate faster and safer care co-ordination for clinical teams within a hospital and across a care community, was implemented throughout Barnsley Hospital’s maternity service. As a result, inpatients and outpatients are experiencing improvements in patient care, with better safeguarding arising as a particularly significant benefit.
Sheffield Children’s transforms communication between teams with CareFlow Connect
CareFlow Connect - a secure communication and collaboration platform for Integrated Care Systems
Key components
Messaging & photo sharing
Provides encrypted mobile and web-based messaging and integrates with the patient record to allow secure patient identified messaging. Also enables secure picture, video and file sharing.
Real-time patient alert notifications
Pushes data in real time to subscribers’ mobile devices, tracks receipt and allows clinicians to instantly respond in order to coordinate care. Teams are able to build subscriptions to follow specific cohorts of patients for specific events they want to know about.
User directory
Provides a full user directory displaying photo, name, role and duty status and providing communication access through CareFlow messaging or direct phone call.
Shared patient lists
Enables teams to create and manage shared patient lists. Smart lists are configured by users to be automatically populated based on data such as Ward or Consultant. Additional features include pinnable patients, clinical tagging, handover and filters.
Handover
Enables all patient handover notes to be captured electronically. Handover notes are standardised and instantly available to all relevant team members. All entries are logged with a user and date/time stamped to create a robust audit trail. When patients move between teams, the handover notes move with them.
Clinical tagging
Enables specific information to be quickly added against a patient that then allows the patient list and handover list to be filtered against a useful tag. Teams also use them as a way of tracking the status of a patient or flagging up outstanding issues to the team.
Task management
Provides a team based approach to task management that not only addresses the needs of hospital-at-night (H@N) but can be used for all types of clinical teams 24/7.
Specialty opinion/referrals
Allows different clinical teams to request input regarding patient care and makes the transfer of care process continuously transparent to both teams. Workflow is included to handle accept and decline status of the opinion/referral and a structured SBAR format for the referral is included.
Integrates with multiple care systems
In addition to EPR, it also integrates with shared care and social care systems, breaking down the organisational and cultural boundaries and bringing staff together to meet on individual needs, whether they are in primary care, hospitals, nursing homes, community services or social care.
